In response to a resurfaced video circulating on various social media platforms, OPay, a prominent digital payment platform, has issued a statement to address the concerns of its valued customers.
The video in question, which allegedly depicts fraudulent activities involving OPay agents, dates back to August 23, 2021. OPay's management has reassured the public that they took swift and appropriate actions at that time to address and resolve the issues in question. Since then, OPay has continuously prioritized educating and sensitizing its customers about the importance of account data security, aiming to protect them from malicious information, fraud, and scams.
To fortify the security of user data and accounts, OPay has implemented robust measures, including BVN verification and Face ID verification, to safeguard customer information. Additionally, they offer round-the-clock customer service to assist customers in resolving any issues promptly.
OPay urges its customers and the general public to disregard the video and its content, and to exercise caution when encountering individuals or groups spreading false information. The company emphasizes its steadfast commitment to protecting users from fraudulent activities and scams, underscoring that customer data protection remains its utmost priority.
OPay is a trusted digital payment platform licensed by the Central Bank of Nigeria (CBN) and insured by the Nigeria Deposit Insurance Corporation (NDIC). With over 40 million users, 500,000 agents, and 150,000 merchants in Nigeria, OPay remains dedicated to delivering outstanding service and an exceptional user experience to its esteemed customers.
